No hidden fees. No per-seat lock-in. Cancel any time.
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Infrastructure | |||
| Cloud nodes | 10 | 100 | Unlimited |
| Data retention | 30 days | 13 months | Up to 5 years |
| Regions | 1 | 3 | All |
| Analytics & Dashboards | |||
| Custom dashboards | 3 | Unlimited | Unlimited |
| Real-time metrics | ✓ | ✓ | ✓ |
| Historical queries | ✓ | ✓ | ✓ |
| Query latency (p99) | <2ms | <2ms | <2ms |
| Alerting | |||
| Email alerts | ✓ | ✓ | ✓ |
| Slack integration | ✗ | ✓ | ✓ |
| PagerDuty / OpsGenie | ✗ | ✓ | ✓ |
| Custom webhooks | ✗ | ✓ | ✓ |
| Security & Compliance | |||
| GDPR compliance tools | ✓ | ✓ | ✓ |
| SOC 2 Type II | ✓ | ✓ | ✓ |
| SSO / SAML 2.0 | ✗ | ✗ | ✓ |
| Audit log | ✗ | ✓ | ✓ |
| API & Integrations | |||
| REST API | ✗ | ✓ | ✓ |
| GraphQL API | ✗ | ✓ | ✓ |
| Support | |||
| Community forum | ✓ | ✓ | ✓ |
| Email support | ✓ | Priority | Priority |
| Chat support | ✗ | ✓ | ✓ |
| Dedicated account manager | ✗ | ✗ | ✓ |
| Uptime SLA | — | 99.9% | 99.98% |
Yes. You can upgrade or downgrade your plan at any time from your account settings. Upgrades take effect immediately; downgrades apply at the start of your next billing cycle.
A cloud node is any compute instance reporting metrics to CloudNode: an EC2 instance, GCP VM, Azure VM, Kubernetes node, or bare-metal server. Containers within a node do not count separately towards your node limit.
Yes. All plans include a 14-day free trial with full access to the plan's features. No credit card required to start. At the end of the trial, you can subscribe or your account moves to a read-only state.
Yes — paying annually saves you 20% compared to monthly billing. Use the toggle above to see annual pricing. Enterprise customers can also negotiate multi-year agreements with additional discounts.
We accept all major credit and debit cards via Stripe. For annual plans over £3,000 we can also accept BACS bank transfer or issue invoices with 30-day payment terms. Contact sales for invoice billing.
Yes. CloudNode Analytics Ltd is registered with the ICO (registration ZA987654) and all data processed on behalf of customers is subject to a Data Processing Agreement. Our infrastructure is hosted in the EU by default. We provide a right-to-erasure API on all plans. See our Privacy Policy for full details.
Our enterprise team will design a plan around your specific retention, compliance, and SLA requirements.